SeniorCareRanked
Texas/MISSOURI CITY
35
Poor

WINDSOR QUAIL VALLEY POST-ACUTE HEALTHCARE

3640 HAMPTON DR, MISSOURI CITY, TX 77459
CMS Overall Rating

Summary

WINDSOR QUAIL VALLEY POST-ACUTE HEALTHCARE is a 120-bed government - hospital district nursing home located in MISSOURI CITY, Texas. It has an overall CMS rating of 2 out of 5 stars and a Trust Score of 35 out of 100, indicating below-average quality and potential concerns. Staff turnover is 48.2%. This facility has received 2 fine(s) totaling $52,036. 3 health deficiencies were found during the most recent inspection. It is part of the WELLSENTIAL HEALTH chain.

How This Compares

Trust Score35/100 (↓ Worse than avg 55/100)
Overall Rating2/5 stars (↓ Worse than avg 3/5 stars)
Total Nurse Hours/Resident/Day3.0 hrs (↓ Worse than avg 3.8 hrs)
RN Hours/Resident/Day0.37 hrs (↓ Worse than avg 0.6 hrs)
Staff Turnover48% (↓ Worse than avg 40%)
Deficiencies3 (↑ Better than avg 4)

Red Flags

  • 2 fine(s) totaling $52,036
  • 2 penalty(ies) imposed

CMS Star Ratings

Overall
Health Inspection
Staffing
Quality Measures

Staffing

Total nurse hours/resident/day3.0
RN hours/resident/day0.37
Staff turnover48.2%
RN turnover46.2%

Facility Information

Beds120
Avg residents101.5
OwnershipGovernment - Hospital district
Provider typeMedicare and Medicaid
ChainWELLSENTIAL HEALTH
Deficiencies (last inspection)3
Resident/Family councilYes

Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

What to Look for When Visiting WINDSOR QUAIL VALLEY POST-ACUTE HEALTHCARE

Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

Is there an unpleasant smell?

A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

Are residents engaged or sitting idle?

Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

Count staff vs. residents during your visit

WINDSOR QUAIL VALLEY POST-ACUTE HEALTHCARE reports 3.0 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

Ask about staff consistency

Staff turnover is 48.2% — near the national average. Still ask whether your family member will have consistent caregivers assigned.

Ask about their most recent inspection

3 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.