Summary
WILLOWCREST is a 44-bed non profit - corporation nursing home located in PHILADELPHIA, Pennsylvania. It has an overall CMS rating of 5 out of 5 stars and a Trust Score of 100 out of 100, placing it above average for quality and safety. Staff turnover is 39.1%. This facility has no recorded fines. 6 health deficiencies were found during the most recent inspection.
How This Compares
Red Flags
CMS Star Ratings
Staffing
Facility Information
Other Nursing Homes in PHILADELPHIA, Pennsylvania
Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.
What to Look for When Visiting WILLOWCREST
Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.
Is there an unpleasant smell?
A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.
Are residents engaged or sitting idle?
Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.
Count staff vs. residents during your visit
WILLOWCREST reports 6.7 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.
Ask about staff consistency
Staff turnover is 39.1% — near the national average. Still ask whether your family member will have consistent caregivers assigned.
Ask about their most recent inspection
6 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.
Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.