SeniorCareRanked
Indiana/COLUMBUS
17
Very Poor

WILLOW CROSSING HEALTH & REHABILITATION CENTER

3550 CENTRAL AVE, COLUMBUS, IN 47203
CMS Overall Rating

Summary

WILLOW CROSSING HEALTH & REHABILITATION CENTER is a 112-bed government - county nursing home located in COLUMBUS, Indiana. It has an overall CMS rating of 1 out of 5 stars and a Trust Score of 17 out of 100, indicating below-average quality and potential concerns. Staff turnover is 50%. This facility has no recorded fines. 7 health deficiencies were found during the most recent inspection.

How This Compares

Trust Score17/100 (↓ Worse than avg 55/100)
Overall Rating1/5 stars (↓ Worse than avg 3/5 stars)
Total Nurse Hours/Resident/Day3.6 hrs (↓ Worse than avg 3.8 hrs)
RN Hours/Resident/Day0.54 hrs (↓ Worse than avg 0.6 hrs)
Staff Turnover50% (↓ Worse than avg 40%)
Deficiencies7 (↓ Worse than avg 4)

Red Flags

  • Abuse icon flagged by CMS

CMS Star Ratings

Overall
Health Inspection
Staffing
Quality Measures

Staffing

Total nurse hours/resident/day3.6
RN hours/resident/day0.54
Staff turnover50%
RN turnover25%

Facility Information

Beds112
Avg residents101.2
OwnershipGovernment - County
Provider typeMedicare and Medicaid
Deficiencies (last inspection)7
Resident/Family councilYes

Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

What to Look for When Visiting WILLOW CROSSING HEALTH & REHABILITATION CENTER

Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

Is there an unpleasant smell?

A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

Are residents engaged or sitting idle?

Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

Count staff vs. residents during your visit

WILLOW CROSSING HEALTH & REHABILITATION CENTER reports 3.6 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

Ask about staff consistency

Staff turnover is 50% — near the national average. Still ask whether your family member will have consistent caregivers assigned.

Ask about their most recent inspection

7 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.