SeniorCareRanked
Missouri/POPLAR BLUFF
54
Fair

WESTWOOD HILLS HEALTH & REHABILITATION CENTER

3100 WARRIOR LANE, POPLAR BLUFF, MO 63901
CMS Overall Rating

Summary

WESTWOOD HILLS HEALTH & REHABILITATION CENTER is a 132-bed for profit - limited liability company nursing home located in POPLAR BLUFF, Missouri. It has an overall CMS rating of 3 out of 5 stars and a Trust Score of 54 out of 100, indicating average quality. Staff turnover is 47.3%. This facility has no recorded fines. 4 health deficiencies were found during the most recent inspection. It is part of the HELIA HEALTHCARE chain.

How This Compares

Trust Score54/100 (↓ Worse than avg 55/100)
Overall Rating3/5 stars (= Average than avg 3/5 stars)
Total Nurse Hours/Resident/Day2.7 hrs (↓ Worse than avg 3.8 hrs)
RN Hours/Resident/Day0.49 hrs (↓ Worse than avg 0.6 hrs)
Staff Turnover47% (↓ Worse than avg 40%)
Deficiencies4 (= Average than avg 4)

CMS Star Ratings

Overall
Health Inspection
Staffing
Quality Measures

Staffing

Total nurse hours/resident/day2.7
RN hours/resident/day0.49
Staff turnover47.3%
RN turnover50%

Facility Information

Beds132
Avg residents78.9
OwnershipFor profit - Limited Liability company
Provider typeMedicare and Medicaid
ChainHELIA HEALTHCARE
Deficiencies (last inspection)4
Resident/Family councilYes

Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

What to Look for When Visiting WESTWOOD HILLS HEALTH & REHABILITATION CENTER

Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

Is there an unpleasant smell?

A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

Are residents engaged or sitting idle?

Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

Count staff vs. residents during your visit

WESTWOOD HILLS HEALTH & REHABILITATION CENTER reports 2.7 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

Ask about staff consistency

Staff turnover is 47.3% — near the national average. Still ask whether your family member will have consistent caregivers assigned.

Ask about their most recent inspection

4 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.