Poor

WEST HILLS HEALTH AND REHAB

6801 MIDDLEBROOK PIKE, KNOXVILLE, TN 37919

CMS Overall Rating

Summary

WEST HILLS HEALTH AND REHAB is a 194-bed non profit - corporation nursing home located in KNOXVILLE, Tennessee. It has an overall CMS rating of 3 out of 5 stars and a Trust Score of 46 out of 100, indicating below-average quality and potential concerns. Staff turnover is 71.8% — significantly higher than the national average of ~40%. This facility has no recorded fines. 5 health deficiencies were found during the most recent inspection.

How This Compares

Trust Score46/100 (↓ Worse than avg 55/100)

Overall Rating3/5 stars (= Average than avg 3/5 stars)

Total Nurse Hours/Resident/Day3.6 hrs (↓ Worse than avg 3.8 hrs)

RN Hours/Resident/Day0.44 hrs (↓ Worse than avg 0.6 hrs)

Staff Turnover72% (↓ Worse than avg 40%)

Deficiencies5 (↓ Worse than avg 4)

Red Flags

High staff turnover (71.8%)

CMS Star Ratings

Overall

Health Inspection

Staffing

Quality Measures

Staffing

Total nurse hours/resident/day3.6

RN hours/resident/day0.44

Staff turnover71.8%

RN turnover91.3%

Facility Information

Beds194

Avg residents112.1

OwnershipNon profit - Corporation

Provider typeMedicare and Medicaid

Deficiencies (last inspection)5

Resident/Family councilYes

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.