THE PINES HEALTHCARE & REHAB CENTERS OLEAN CAMPUS
Summary
THE PINES HEALTHCARE & REHAB CENTERS OLEAN CAMPUS is a 120-bed government - county nursing home located in OLEAN, New York. It has an overall CMS rating of 4 out of 5 stars and a Trust Score of 63 out of 100, indicating average quality. Staff turnover is 60% — significantly higher than the national average of ~40%. This facility has no recorded fines. 4 health deficiencies were found during the most recent inspection.
How This Compares
CMS Star Ratings
Staffing
Facility Information
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What to Look for When Visiting THE PINES HEALTHCARE & REHAB CENTERS OLEAN CAMPUS
Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.
Is there an unpleasant smell?
A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.
Are residents engaged or sitting idle?
Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.
Count staff vs. residents during your visit
THE PINES HEALTHCARE & REHAB CENTERS OLEAN CAMPUS reports 3.8 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.
Ask about staff consistency
With 60% staff turnover (above the ~40% national average), ask: "Will my family member see the same caregivers regularly, or does staff rotate frequently?" Consistent caregivers notice changes in health sooner.
Ask about their most recent inspection
4 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.
Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.