SeniorCareRanked
77
Good

The Palms At Florence

4438 Pamplico Highway, Florence, SC 29505
CMS Overall Rating

Summary

The Palms At Florence is a 163-bed for profit - limited liability company nursing home located in Florence, South Carolina. It has an overall CMS rating of 4 out of 5 stars and a Trust Score of 77 out of 100, placing it above average for quality and safety. Staff turnover is 36.4%. This facility has received 1 fine(s) totaling $7,901. 3 health deficiencies were found during the most recent inspection.

How This Compares

Trust Score77/100 (↑ Better than avg 55/100)
Overall Rating4/5 stars (↑ Better than avg 3/5 stars)
Total Nurse Hours/Resident/Day4.0 hrs (↑ Better than avg 3.8 hrs)
RN Hours/Resident/Day0.51 hrs (↓ Worse than avg 0.6 hrs)
Staff Turnover36% (↑ Better than avg 40%)
Deficiencies3 (↑ Better than avg 4)

Red Flags

  • 1 fine(s) totaling $7,901
  • 1 penalty(ies) imposed

CMS Star Ratings

Overall
Health Inspection
Staffing
Quality Measures

Staffing

Total nurse hours/resident/day4.0
RN hours/resident/day0.51
Staff turnover36.4%
RN turnover27.3%

Facility Information

Beds163
Avg residents153.8
OwnershipFor profit - Limited Liability company
Provider typeMedicare and Medicaid
Deficiencies (last inspection)3
Resident/Family councilYes

Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

What to Look for When Visiting The Palms At Florence

Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

Is there an unpleasant smell?

A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

Are residents engaged or sitting idle?

Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

Count staff vs. residents during your visit

The Palms At Florence reports 4.0 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

Ask about staff consistency

Staff turnover is 36.4% — near the national average. Still ask whether your family member will have consistent caregivers assigned.

Ask about their most recent inspection

3 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.