Summary
The Heights of Tyler is a 120-bed for profit - partnership nursing home located in Tyler, Texas. It has an overall CMS rating of 2 out of 5 stars and a Trust Score of 12 out of 100, indicating below-average quality and potential concerns. Staff turnover is 60.4% — significantly higher than the national average of ~40%. This facility has received 3 fine(s) totaling $39,574. 7 health deficiencies were found during the most recent inspection. It is part of the TOUCHSTONE COMMUNITIES chain.
How This Compares
Red Flags
- 3 fine(s) totaling $39,574
- 3 penalty(ies) imposed
- High staff turnover (60.4%)
CMS Star Ratings
Staffing
Facility Information
Other Nursing Homes in Tyler, Texas
MEADOW LAKE HEALTH CENTER
20 beds · 5/5 stars
THE CENTER AT GRANDE
96 beds · 5/5 stars
REUNION PLAZA HEALTHCARE & REHABILITATION
99 beds · 5/5 stars
THE WATERTON HEALTHCARE & REHABILITATION
92 beds · 4/5 stars
WATKINS-LOGAN-GARRISON TEXAS STATE VETERAN'S HOME
100 beds · 3/5 stars
Providence Park Rehabilitation and Skilled Nursing
125 beds · 3/5 stars
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What to Look for When Visiting The Heights of Tyler
Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.
Is there an unpleasant smell?
A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.
Are residents engaged or sitting idle?
Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.
Count staff vs. residents during your visit
The Heights of Tyler reports 3.2 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.
Ask about staff consistency
With 60.4% staff turnover (above the ~40% national average), ask: "Will my family member see the same caregivers regularly, or does staff rotate frequently?" Consistent caregivers notice changes in health sooner.
Ask about their most recent inspection
7 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.
Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.