SeniorCareRanked
Tennessee/PIGEON FORGE
1
Very Poor

SMOKY MOUNTAIN POST-ACUTE AND REHABILITATION CENTE

415 COLE DRIVE, PIGEON FORGE, TN 37863
CMS Overall Rating

Summary

SMOKY MOUNTAIN POST-ACUTE AND REHABILITATION CENTE is a 120-bed for profit - limited liability company nursing home located in PIGEON FORGE, Tennessee. It has an overall CMS rating of 1 out of 5 stars and a Trust Score of 1 out of 100, indicating below-average quality and potential concerns. Staff turnover is 77.9% — significantly higher than the national average of ~40%. This facility has received 2 fine(s) totaling $61,180. 6 health deficiencies were found during the most recent inspection. It is part of the PLAINVIEW HEALTHCARE PARTNERS chain.

How This Compares

Trust Score1/100 (↓ Worse than avg 55/100)
Overall Rating1/5 stars (↓ Worse than avg 3/5 stars)
Total Nurse Hours/Resident/Day3.4 hrs (↓ Worse than avg 3.8 hrs)
RN Hours/Resident/Day0.42 hrs (↓ Worse than avg 0.6 hrs)
Staff Turnover78% (↓ Worse than avg 40%)
Deficiencies6 (↓ Worse than avg 4)

Red Flags

  • Most recent health inspection more than 2 years ago
  • 2 fine(s) totaling $61,180
  • 3 penalty(ies) imposed
  • High staff turnover (77.9%)

CMS Star Ratings

Overall
Health Inspection
Staffing
Quality Measures

Staffing

Total nurse hours/resident/day3.4
RN hours/resident/day0.42
Staff turnover77.9%
RN turnover63.6%

Facility Information

Beds120
Avg residents81.7
OwnershipFor profit - Limited Liability company
Provider typeMedicare and Medicaid
ChainPLAINVIEW HEALTHCARE PARTNERS
Deficiencies (last inspection)6
Resident/Family councilYes

Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

What to Look for When Visiting SMOKY MOUNTAIN POST-ACUTE AND REHABILITATION CENTE

Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

Is there an unpleasant smell?

A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

Are residents engaged or sitting idle?

Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

Count staff vs. residents during your visit

SMOKY MOUNTAIN POST-ACUTE AND REHABILITATION CENTE reports 3.4 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

Ask about staff consistency

With 77.9% staff turnover (above the ~40% national average), ask: "Will my family member see the same caregivers regularly, or does staff rotate frequently?" Consistent caregivers notice changes in health sooner.

Ask about their most recent inspection

6 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.