SeniorCareRanked
Michigan/Jackson
10
Very Poor

Regency at Jackson

434 W North Street, Jackson, MI 49202
CMS Overall Rating

Summary

Regency at Jackson is a 82-bed for profit - corporation nursing home located in Jackson, Michigan. It has an overall CMS rating of 1 out of 5 stars and a Trust Score of 10 out of 100, indicating below-average quality and potential concerns. This facility has received 1 fine(s) totaling $15,593. 28 health deficiencies were found during the most recent inspection. It is part of the CIENA HEALTHCARE/LAUREL HEALTH CARE chain.

How This Compares

Trust Score10/100 (↓ Worse than avg 55/100)
Overall Rating1/5 stars (↓ Worse than avg 3/5 stars)
Total Nurse Hours/Resident/Day3.2 hrs (↓ Worse than avg 3.8 hrs)
RN Hours/Resident/Day0.51 hrs (↓ Worse than avg 0.6 hrs)
Staff Turnover0% (↑ Better than avg 40%)
Deficiencies28 (↓ Worse than avg 4)

Red Flags

  • Abuse icon flagged by CMS
  • 1 fine(s) totaling $15,593
  • 1 penalty(ies) imposed

CMS Star Ratings

Overall
Health Inspection
Staffing
Quality Measures

Staffing

Total nurse hours/resident/day3.2
RN hours/resident/day0.51
Staff turnover0%
RN turnover0%

Facility Information

Beds82
Avg residents67
OwnershipFor profit - Corporation
Provider typeMedicare and Medicaid
ChainCIENA HEALTHCARE/LAUREL HEALTH CARE
Deficiencies (last inspection)28
Resident/Family councilYes

Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

What to Look for When Visiting Regency at Jackson

Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

Is there an unpleasant smell?

A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

Are residents engaged or sitting idle?

Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

Count staff vs. residents during your visit

Regency at Jackson reports 3.2 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

Ask about staff consistency

Staff turnover is 0% — below average, which is a positive sign for care continuity. Still ask whether your family member will have consistent caregivers assigned.

Ask about their most recent inspection

28 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.