SeniorCareRanked
7
Very Poor

REGALCARE AT HOLYOKE

282 CABOT STREET, HOLYOKE, MA 01040
CMS Overall Rating

Summary

REGALCARE AT HOLYOKE is a 102-bed for profit - limited liability company nursing home located in HOLYOKE, Massachusetts. It has an overall CMS rating of 1 out of 5 stars and a Trust Score of 7 out of 100, indicating below-average quality and potential concerns. Staff turnover is 50.5% — significantly higher than the national average of ~40%. This facility has received 1 fine(s) totaling $13,153. 10 health deficiencies were found during the most recent inspection. It is part of the REGALCARE chain.

How This Compares

Trust Score7/100 (↓ Worse than avg 55/100)
Overall Rating1/5 stars (↓ Worse than avg 3/5 stars)
Total Nurse Hours/Resident/Day3.6 hrs (↓ Worse than avg 3.8 hrs)
RN Hours/Resident/Day0.33 hrs (↓ Worse than avg 0.6 hrs)
Staff Turnover51% (↓ Worse than avg 40%)
Deficiencies10 (↓ Worse than avg 4)

Red Flags

  • 1 fine(s) totaling $13,153
  • 1 penalty(ies) imposed

CMS Star Ratings

Overall
Health Inspection
Staffing
Quality Measures

Staffing

Total nurse hours/resident/day3.6
RN hours/resident/day0.33
Staff turnover50.5%
RN turnover88.9%

Facility Information

Beds102
Avg residents94.9
OwnershipFor profit - Limited Liability company
Provider typeMedicare and Medicaid
ChainREGALCARE
Deficiencies (last inspection)10
Resident/Family councilYes

Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

What to Look for When Visiting REGALCARE AT HOLYOKE

Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

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Is there an unpleasant smell?

A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

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Are residents engaged or sitting idle?

Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

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Count staff vs. residents during your visit

REGALCARE AT HOLYOKE reports 3.6 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

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Ask about staff consistency

With 50.5% staff turnover (above the ~40% national average), ask: "Will my family member see the same caregivers regularly, or does staff rotate frequently?" Consistent caregivers notice changes in health sooner.

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Ask about their most recent inspection

10 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.