SeniorCareRanked
California/REDDING
48
Poor

QUARTZ HILL POST ACUTE

2120 BENTON DRIVE, REDDING, CA 96003
CMS Overall Rating

Summary

QUARTZ HILL POST ACUTE is a 115-bed for profit - limited liability company nursing home located in REDDING, California. It has an overall CMS rating of 3 out of 5 stars and a Trust Score of 48 out of 100, indicating below-average quality and potential concerns. Staff turnover is 41.9%. This facility has received 3 fine(s) totaling $10,537. 5 health deficiencies were found during the most recent inspection. It is part of the WEST HARBOR HEALTHCARE chain.

How This Compares

Trust Score48/100 (↓ Worse than avg 55/100)
Overall Rating3/5 stars (= Average than avg 3/5 stars)
Total Nurse Hours/Resident/Day4.5 hrs (↑ Better than avg 3.8 hrs)
RN Hours/Resident/Day0.42 hrs (↓ Worse than avg 0.6 hrs)
Staff Turnover42% (↓ Worse than avg 40%)
Deficiencies5 (↓ Worse than avg 4)

Red Flags

  • 3 fine(s) totaling $10,537
  • 3 penalty(ies) imposed

CMS Star Ratings

Overall
Health Inspection
Staffing
Quality Measures

Staffing

Total nurse hours/resident/day4.5
RN hours/resident/day0.42
Staff turnover41.9%
RN turnover35.7%

Facility Information

Beds115
Avg residents104.2
OwnershipFor profit - Limited Liability company
Provider typeMedicare and Medicaid
ChainWEST HARBOR HEALTHCARE
Deficiencies (last inspection)5
Resident/Family councilYes

Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

What to Look for When Visiting QUARTZ HILL POST ACUTE

Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

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Is there an unpleasant smell?

A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

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Are residents engaged or sitting idle?

Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

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Count staff vs. residents during your visit

QUARTZ HILL POST ACUTE reports 4.5 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

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Ask about staff consistency

Staff turnover is 41.9% — near the national average. Still ask whether your family member will have consistent caregivers assigned.

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Ask about their most recent inspection

5 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.