Poor

QUALITY LIFE SERVICES - NEW CASTLE

520 FRIENDSHIP STREET, NEW CASTLE, PA 16101

CMS Overall Rating

Summary

QUALITY LIFE SERVICES - NEW CASTLE is a 204-bed for profit - limited liability company nursing home located in NEW CASTLE, Pennsylvania. It has an overall CMS rating of 2 out of 5 stars and a Trust Score of 38 out of 100, indicating below-average quality and potential concerns. Staff turnover is 55.6% — significantly higher than the national average of ~40%. This facility has no recorded fines. 10 health deficiencies were found during the most recent inspection. It is part of the QUALITY LIFE SERVICES chain.

How This Compares

Trust Score38/100 (↓ Worse than avg 55/100)

Overall Rating2/5 stars (↓ Worse than avg 3/5 stars)

Total Nurse Hours/Resident/Day3.7 hrs (↓ Worse than avg 3.8 hrs)

RN Hours/Resident/Day0.53 hrs (↓ Worse than avg 0.6 hrs)

Staff Turnover56% (↓ Worse than avg 40%)

Deficiencies10 (↓ Worse than avg 4)

Red Flags

CMS Star Ratings

Overall

Health Inspection

Staffing

Quality Measures

Staffing

Total nurse hours/resident/day3.7

RN hours/resident/day0.53

Staff turnover55.6%

RN turnover72.7%

Facility Information

Beds204

Avg residents139.8

OwnershipFor profit - Limited Liability company

Provider typeMedicare and Medicaid

ChainQUALITY LIFE SERVICES

Deficiencies (last inspection)10

Resident/Family councilYes

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.