SeniorCareRanked
North Carolina/Charlotte
28
Very Poor

Pelican Health Randolph LLC

4801 Randolph Road, Charlotte, NC 28211
CMS Overall Rating

Summary

Pelican Health Randolph LLC is a 100-bed for profit - corporation nursing home located in Charlotte, North Carolina. It has an overall CMS rating of 2 out of 5 stars and a Trust Score of 28 out of 100, indicating below-average quality and potential concerns. Staff turnover is 80% — significantly higher than the national average of ~40%. This facility has received 3 fine(s) totaling $19,663. 15 health deficiencies were found during the most recent inspection. It is part of the SIMCHA HYMAN & NAFTALI ZANZIPER chain.

How This Compares

Trust Score28/100 (↓ Worse than avg 55/100)
Overall Rating2/5 stars (↓ Worse than avg 3/5 stars)
Total Nurse Hours/Resident/Day3.2 hrs (↓ Worse than avg 3.8 hrs)
RN Hours/Resident/Day0.73 hrs (↑ Better than avg 0.6 hrs)
Staff Turnover80% (↓ Worse than avg 40%)
Deficiencies15 (↓ Worse than avg 4)

Red Flags

  • 3 fine(s) totaling $19,663
  • 3 penalty(ies) imposed
  • High staff turnover (80%)

CMS Star Ratings

Overall
Health Inspection
Staffing
Quality Measures

Staffing

Total nurse hours/resident/day3.2
RN hours/resident/day0.73
Staff turnover80%
RN turnover60%

Facility Information

Beds100
Avg residents77.4
OwnershipFor profit - Corporation
Provider typeMedicare and Medicaid
ChainSIMCHA HYMAN & NAFTALI ZANZIPER
Deficiencies (last inspection)15
Resident/Family councilYes

Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

What to Look for When Visiting Pelican Health Randolph LLC

Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

Is there an unpleasant smell?

A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

Are residents engaged or sitting idle?

Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

Count staff vs. residents during your visit

Pelican Health Randolph LLC reports 3.2 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

Ask about staff consistency

With 80% staff turnover (above the ~40% national average), ask: "Will my family member see the same caregivers regularly, or does staff rotate frequently?" Consistent caregivers notice changes in health sooner.

Ask about their most recent inspection

15 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.