Very Poor

NORVIEW HEIGHTS REHABILITATION AND NURSING

827 NORVIEW AVENUE, NORFOLK, VA 23509

CMS Overall Rating

Summary

NORVIEW HEIGHTS REHABILITATION AND NURSING is a 60-bed for profit - corporation nursing home located in NORFOLK, Virginia. It has an overall CMS rating of 2 out of 5 stars and a Trust Score of 27 out of 100, indicating below-average quality and potential concerns. Staff turnover is 64.7% — significantly higher than the national average of ~40%. This facility has no recorded fines. 11 health deficiencies were found during the most recent inspection. It is part of the EASTERN HEALTHCARE GROUP chain.

How This Compares

Trust Score27/100 (↓ Worse than avg 55/100)

Overall Rating2/5 stars (↓ Worse than avg 3/5 stars)

Total Nurse Hours/Resident/Day3.2 hrs (↓ Worse than avg 3.8 hrs)

RN Hours/Resident/Day0.47 hrs (↓ Worse than avg 0.6 hrs)

Staff Turnover65% (↓ Worse than avg 40%)

Deficiencies11 (↓ Worse than avg 4)

Red Flags

Most recent health inspection more than 2 years ago
High staff turnover (64.7%)

CMS Star Ratings

Overall

Health Inspection

Staffing

Quality Measures

Staffing

Total nurse hours/resident/day3.2

RN hours/resident/day0.47

Staff turnover64.7%

RN turnover50%

Facility Information

Beds60

Avg residents55.3

OwnershipFor profit - Corporation

Provider typeMedicare and Medicaid

ChainEASTERN HEALTHCARE GROUP

Deficiencies (last inspection)11

Resident/Family councilYes

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.