SeniorCareRanked
Delaware/NEW CASTLE
54
Fair

NEW CASTLE HEALTH AND REHABILITATION CENTER

32 BUENA VISTA DRIVE, NEW CASTLE, DE 19720
CMS Overall Rating

Summary

NEW CASTLE HEALTH AND REHABILITATION CENTER is a 120-bed for profit - corporation nursing home located in NEW CASTLE, Delaware. It has an overall CMS rating of 2 out of 5 stars and a Trust Score of 54 out of 100, indicating average quality. Staff turnover is 45.6%. This facility has received 1 fine(s) totaling $18,524. 18 health deficiencies were found during the most recent inspection. It is part of the SABER HEALTHCARE GROUP chain.

How This Compares

Trust Score54/100 (↓ Worse than avg 55/100)
Overall Rating2/5 stars (↓ Worse than avg 3/5 stars)
Total Nurse Hours/Resident/Day3.8 hrs (↓ Worse than avg 3.8 hrs)
RN Hours/Resident/Day0.84 hrs (↑ Better than avg 0.6 hrs)
Staff Turnover46% (↓ Worse than avg 40%)
Deficiencies18 (↓ Worse than avg 4)

Red Flags

  • 1 fine(s) totaling $18,524
  • 1 penalty(ies) imposed

CMS Star Ratings

Overall
Health Inspection
Staffing
Quality Measures

Staffing

Total nurse hours/resident/day3.8
RN hours/resident/day0.84
Staff turnover45.6%
RN turnover61.5%

Facility Information

Beds120
Avg residents114.3
OwnershipFor profit - Corporation
Provider typeMedicare and Medicaid
ChainSABER HEALTHCARE GROUP
Deficiencies (last inspection)18
Resident/Family councilNo

Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

What to Look for When Visiting NEW CASTLE HEALTH AND REHABILITATION CENTER

Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

Is there an unpleasant smell?

A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

Are residents engaged or sitting idle?

Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

Count staff vs. residents during your visit

NEW CASTLE HEALTH AND REHABILITATION CENTER reports 3.8 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

Ask about staff consistency

Staff turnover is 45.6% — near the national average. Still ask whether your family member will have consistent caregivers assigned.

Ask about their most recent inspection

18 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.