Summary
Knolls West Post Acute LLC is a 118-bed for profit - limited liability company nursing home located in Victorville, California. It has an overall CMS rating of 3 out of 5 stars and a Trust Score of 49 out of 100, indicating below-average quality and potential concerns. Staff turnover is 51.9% — significantly higher than the national average of ~40%. This facility has no recorded fines. 15 health deficiencies were found during the most recent inspection. It is part of the DAVID JOHNSON chain.
How This Compares
Red Flags
CMS Star Ratings
Staffing
Facility Information
Other Nursing Homes in Victorville, California
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What to Look for When Visiting Knolls West Post Acute LLC
Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.
Is there an unpleasant smell?
A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.
Are residents engaged or sitting idle?
Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.
Count staff vs. residents during your visit
Knolls West Post Acute LLC reports 4.6 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.
Ask about staff consistency
With 51.9% staff turnover (above the ~40% national average), ask: "Will my family member see the same caregivers regularly, or does staff rotate frequently?" Consistent caregivers notice changes in health sooner.
Ask about their most recent inspection
15 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.
Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.