SeniorCareRanked
New York/WELLSVILLE
60
Fair

HIGHLAND PARK REHABILITATION AND NURSING CENTER

160 SENECA ST, WELLSVILLE, NY 14895
CMS Overall Rating

Summary

HIGHLAND PARK REHABILITATION AND NURSING CENTER is a 80-bed for profit - limited liability company nursing home located in WELLSVILLE, New York. It has an overall CMS rating of 5 out of 5 stars and a Trust Score of 60 out of 100, indicating average quality. Staff turnover is 50.6% — significantly higher than the national average of ~40%. This facility has received 2 fine(s) totaling $4,938. 3 health deficiencies were found during the most recent inspection. It is part of the UPSTATE SERVICES GROUP chain.

How This Compares

Trust Score60/100 (↑ Better than avg 55/100)
Overall Rating5/5 stars (↑ Better than avg 3/5 stars)
Total Nurse Hours/Resident/Day3.5 hrs (↓ Worse than avg 3.8 hrs)
RN Hours/Resident/Day0.54 hrs (↓ Worse than avg 0.6 hrs)
Staff Turnover51% (↓ Worse than avg 40%)
Deficiencies3 (↑ Better than avg 4)

Red Flags

  • Most recent health inspection more than 2 years ago
  • 2 fine(s) totaling $4,938
  • 2 penalty(ies) imposed

CMS Star Ratings

Overall
Health Inspection
Staffing
Quality Measures

Staffing

Total nurse hours/resident/day3.5
RN hours/resident/day0.54
Staff turnover50.6%
RN turnover42.9%

Facility Information

Beds80
Avg residents76.5
OwnershipFor profit - Limited Liability company
Provider typeMedicare and Medicaid
ChainUPSTATE SERVICES GROUP
Deficiencies (last inspection)3
Resident/Family councilYes

Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

What to Look for When Visiting HIGHLAND PARK REHABILITATION AND NURSING CENTER

Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

Is there an unpleasant smell?

A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

Are residents engaged or sitting idle?

Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

Count staff vs. residents during your visit

HIGHLAND PARK REHABILITATION AND NURSING CENTER reports 3.5 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

Ask about staff consistency

With 50.6% staff turnover (above the ~40% national average), ask: "Will my family member see the same caregivers regularly, or does staff rotate frequently?" Consistent caregivers notice changes in health sooner.

Ask about their most recent inspection

3 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.