Summary
HIGHLAND OAKS is a 24-bed non profit - church related nursing home located in ELGIN, Illinois. It has an overall CMS rating of 5 out of 5 stars and a Trust Score of 100 out of 100, placing it above average for quality and safety. Staff turnover is 30.2%. This facility has no recorded fines. 2 health deficiencies were found during the most recent inspection.
How This Compares
CMS Star Ratings
Staffing
Facility Information
Other Nursing Homes in ELGIN, Illinois
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What to Look for When Visiting HIGHLAND OAKS
Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.
Is there an unpleasant smell?
A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.
Are residents engaged or sitting idle?
Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.
Count staff vs. residents during your visit
HIGHLAND OAKS reports 5.1 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.
Ask about staff consistency
Staff turnover is 30.2% — near the national average. Still ask whether your family member will have consistent caregivers assigned.
Ask about their most recent inspection
2 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.
Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.