Poor

HERMITAGE HEALTHCARE (THE)

383 MILL STREET, WORCESTER, MA 01602

CMS Overall Rating

Summary

HERMITAGE HEALTHCARE (THE) is a 101-bed for profit - corporation nursing home located in WORCESTER, Massachusetts. It has an overall CMS rating of 2 out of 5 stars and a Trust Score of 43 out of 100, indicating below-average quality and potential concerns. Staff turnover is 21.4%. This facility has no recorded fines. 12 health deficiencies were found during the most recent inspection. It is part of the NEXT STEP HEALTHCARE chain.

How This Compares

Trust Score43/100 (↓ Worse than avg 55/100)

Overall Rating2/5 stars (↓ Worse than avg 3/5 stars)

Total Nurse Hours/Resident/Day3.6 hrs (↓ Worse than avg 3.8 hrs)

RN Hours/Resident/Day0.52 hrs (↓ Worse than avg 0.6 hrs)

Staff Turnover21% (↑ Better than avg 40%)

Deficiencies12 (↓ Worse than avg 4)

Red Flags

CMS Star Ratings

Overall

Health Inspection

Staffing

Quality Measures

Staffing

Total nurse hours/resident/day3.6

RN hours/resident/day0.52

Staff turnover21.4%

RN turnover16.7%

Facility Information

Beds101

Avg residents91.7

OwnershipFor profit - Corporation

Provider typeMedicare and Medicaid

ChainNEXT STEP HEALTHCARE

Deficiencies (last inspection)12

Resident/Family councilYes

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.