SeniorCareRanked
Illinois/DIXON
77
Good

HERITAGE SQUARE

620 NORTH OTTAWA AVENUE, DIXON, IL 61021
CMS Overall Rating

Summary

HERITAGE SQUARE is a 27-bed non profit - corporation nursing home located in DIXON, Illinois. It has an overall CMS rating of 4 out of 5 stars and a Trust Score of 77 out of 100, placing it above average for quality and safety. Staff turnover is 35%. This facility has no recorded fines. 6 health deficiencies were found during the most recent inspection.

How This Compares

Trust Score77/100 (↑ Better than avg 55/100)
Overall Rating4/5 stars (↑ Better than avg 3/5 stars)
Total Nurse Hours/Resident/Day7.3 hrs (↑ Better than avg 3.8 hrs)
RN Hours/Resident/Day1.14 hrs (↑ Better than avg 0.6 hrs)
Staff Turnover35% (↑ Better than avg 40%)
Deficiencies6 (↓ Worse than avg 4)

Red Flags

    CMS Star Ratings

    Overall
    Health Inspection
    Staffing
    Quality Measures

    Staffing

    Total nurse hours/resident/day7.3
    RN hours/resident/day1.14
    Staff turnover35%
    RN turnover55.6%

    Facility Information

    Beds27
    Avg residents22
    OwnershipNon profit - Corporation
    Provider typeMedicaid
    Deficiencies (last inspection)6
    Resident/Family councilNo

    Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

    What to Look for When Visiting HERITAGE SQUARE

    Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

    Is there an unpleasant smell?

    A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

    Are residents engaged or sitting idle?

    Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

    Count staff vs. residents during your visit

    HERITAGE SQUARE reports 7.3 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

    Ask about staff consistency

    Staff turnover is 35% — near the national average. Still ask whether your family member will have consistent caregivers assigned.

    Ask about their most recent inspection

    6 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

    Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.