HERITAGE HOUSE OF MARSHALL HEALTH & REHABILITATION
Summary
HERITAGE HOUSE OF MARSHALL HEALTH & REHABILITATION is a 125-bed for profit - individual nursing home located in MARSHALL, Texas. It has an overall CMS rating of 2 out of 5 stars and a Trust Score of 23 out of 100, indicating below-average quality and potential concerns. Staff turnover is 94.9% — significantly higher than the national average of ~40%. This facility has received 1 fine(s) totaling $67,706. 4 health deficiencies were found during the most recent inspection. It is part of the SOUTHWEST LTC chain.
How This Compares
Red Flags
- 1 fine(s) totaling $67,706
- 1 penalty(ies) imposed
- High staff turnover (94.9%)
CMS Star Ratings
Staffing
Facility Information
Other Nursing Homes in MARSHALL, Texas
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What to Look for When Visiting HERITAGE HOUSE OF MARSHALL HEALTH & REHABILITATION
Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.
Is there an unpleasant smell?
A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.
Are residents engaged or sitting idle?
Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.
Count staff vs. residents during your visit
HERITAGE HOUSE OF MARSHALL HEALTH & REHABILITATION reports 3.7 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.
Ask about staff consistency
With 94.9% staff turnover (above the ~40% national average), ask: "Will my family member see the same caregivers regularly, or does staff rotate frequently?" Consistent caregivers notice changes in health sooner.
Ask about their most recent inspection
4 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.
Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.