SeniorCareRanked
Virginia/HIGHLAND SPRINGS
20
Very Poor

HENRICO HEALTH & REHABILITATION CENTER

561 NORTH AIRPORT DRIVE, HIGHLAND SPRINGS, VA 23075
CMS Overall Rating

Summary

HENRICO HEALTH & REHABILITATION CENTER is a 120-bed for profit - limited liability company nursing home located in HIGHLAND SPRINGS, Virginia. It has an overall CMS rating of 0 out of 5 stars and a Trust Score of 20 out of 100, indicating below-average quality and potential concerns. Staff turnover is 55% — significantly higher than the national average of ~40%. This facility has received 3 fine(s) totaling $260,247. 19 health deficiencies were found during the most recent inspection. It is part of the LIFEWORKS REHAB chain.

How This Compares

Trust Score20/100 (↓ Worse than avg 55/100)
Overall Rating0/5 stars (↓ Worse than avg 3/5 stars)
Total Nurse Hours/Resident/Day3.8 hrs (↓ Worse than avg 3.8 hrs)
RN Hours/Resident/Day0.44 hrs (↓ Worse than avg 0.6 hrs)
Staff Turnover55% (↓ Worse than avg 40%)
Deficiencies19 (↓ Worse than avg 4)

Red Flags

  • Abuse icon flagged by CMS
  • 3 fine(s) totaling $260,247
  • 3 penalty(ies) imposed

CMS Star Ratings

Overall
Health Inspection
Staffing
Quality Measures

Staffing

Total nurse hours/resident/day3.8
RN hours/resident/day0.44
Staff turnover55%
RN turnover66.7%

Facility Information

Beds120
Avg residents97.8
OwnershipFor profit - Limited Liability company
Provider typeMedicare and Medicaid
ChainLIFEWORKS REHAB
Deficiencies (last inspection)19
Resident/Family councilYes

Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

What to Look for When Visiting HENRICO HEALTH & REHABILITATION CENTER

Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

Is there an unpleasant smell?

A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

Are residents engaged or sitting idle?

Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

Count staff vs. residents during your visit

HENRICO HEALTH & REHABILITATION CENTER reports 3.8 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

Ask about staff consistency

With 55% staff turnover (above the ~40% national average), ask: "Will my family member see the same caregivers regularly, or does staff rotate frequently?" Consistent caregivers notice changes in health sooner.

Ask about their most recent inspection

19 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.