SeniorCareRanked
Oregon/MEDFORD
8
Very Poor

HEARTHSTONE NURSING & REHABILITATION CENTER

2901 E. BARNETT ROAD, MEDFORD, OR 97504
CMS Overall Rating

Summary

HEARTHSTONE NURSING & REHABILITATION CENTER is a 87-bed for profit - limited liability company nursing home located in MEDFORD, Oregon. It has an overall CMS rating of 1 out of 5 stars and a Trust Score of 8 out of 100, indicating below-average quality and potential concerns. Staff turnover is 48.9%. This facility has received 3 fine(s) totaling $230,522. 11 health deficiencies were found during the most recent inspection. It is part of the VOLARE HEALTH chain.

How This Compares

Trust Score8/100 (↓ Worse than avg 55/100)
Overall Rating1/5 stars (↓ Worse than avg 3/5 stars)
Total Nurse Hours/Resident/Day4.4 hrs (↑ Better than avg 3.8 hrs)
RN Hours/Resident/Day0.66 hrs (↑ Better than avg 0.6 hrs)
Staff Turnover49% (↓ Worse than avg 40%)
Deficiencies11 (↓ Worse than avg 4)

Red Flags

  • Abuse icon flagged by CMS
  • 3 fine(s) totaling $230,522
  • 5 penalty(ies) imposed

CMS Star Ratings

Overall
Health Inspection
Staffing
Quality Measures

Staffing

Total nurse hours/resident/day4.4
RN hours/resident/day0.66
Staff turnover48.9%
RN turnover57.1%

Facility Information

Beds87
Avg residents75.4
OwnershipFor profit - Limited Liability company
Provider typeMedicare and Medicaid
ChainVOLARE HEALTH
Deficiencies (last inspection)11
Resident/Family councilYes

Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

What to Look for When Visiting HEARTHSTONE NURSING & REHABILITATION CENTER

Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

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Is there an unpleasant smell?

A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

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Are residents engaged or sitting idle?

Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

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Count staff vs. residents during your visit

HEARTHSTONE NURSING & REHABILITATION CENTER reports 4.4 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

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Ask about staff consistency

Staff turnover is 48.9% — near the national average. Still ask whether your family member will have consistent caregivers assigned.

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Ask about their most recent inspection

11 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.