SeniorCareRanked
Minnesota/SAINT PAUL
45
Poor

Hayes Residence

1620 RANDOLPH AVENUE, SAINT PAUL, MN 55105
CMS Overall Rating

Summary

Hayes Residence is a 40-bed for profit - corporation nursing home located in SAINT PAUL, Minnesota. It has an overall CMS rating of 2 out of 5 stars and a Trust Score of 45 out of 100, indicating below-average quality and potential concerns. Staff turnover is 58.3% — significantly higher than the national average of ~40%. This facility has no recorded fines. 8 health deficiencies were found during the most recent inspection.

How This Compares

Trust Score45/100 (↓ Worse than avg 55/100)
Overall Rating2/5 stars (↓ Worse than avg 3/5 stars)
Total Nurse Hours/Resident/Day2.7 hrs (↓ Worse than avg 3.8 hrs)
RN Hours/Resident/Day0.45 hrs (↓ Worse than avg 0.6 hrs)
Staff Turnover58% (↓ Worse than avg 40%)
Deficiencies8 (↓ Worse than avg 4)

Red Flags

    CMS Star Ratings

    Overall
    Health Inspection
    Staffing
    Quality Measures

    Staffing

    Total nurse hours/resident/day2.7
    RN hours/resident/day0.45
    Staff turnover58.3%
    RN turnover83.3%

    Facility Information

    Beds40
    Avg residents31.9
    OwnershipFor profit - Corporation
    Provider typeMedicaid
    Deficiencies (last inspection)8
    Resident/Family councilYes

    Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

    What to Look for When Visiting Hayes Residence

    Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

    Is there an unpleasant smell?

    A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

    Are residents engaged or sitting idle?

    Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

    Count staff vs. residents during your visit

    Hayes Residence reports 2.7 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

    Ask about staff consistency

    With 58.3% staff turnover (above the ~40% national average), ask: "Will my family member see the same caregivers regularly, or does staff rotate frequently?" Consistent caregivers notice changes in health sooner.

    Ask about their most recent inspection

    8 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

    Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.