SeniorCareRanked
Connecticut/TORRINGTON
52
Fair

HAVENCARE AT VALERIE MANOR

1360 TORRINGFORD ST, TORRINGTON, CT 06790
CMS Overall Rating

Summary

HAVENCARE AT VALERIE MANOR is a 151-bed for profit - limited liability company nursing home located in TORRINGTON, Connecticut. It has an overall CMS rating of 3 out of 5 stars and a Trust Score of 52 out of 100, indicating average quality. Staff turnover is 46.8%. This facility has no recorded fines. 17 health deficiencies were found during the most recent inspection.

How This Compares

Trust Score52/100 (↓ Worse than avg 55/100)
Overall Rating3/5 stars (= Average than avg 3/5 stars)
Total Nurse Hours/Resident/Day3.3 hrs (↓ Worse than avg 3.8 hrs)
RN Hours/Resident/Day0.28 hrs (↓ Worse than avg 0.6 hrs)
Staff Turnover47% (↓ Worse than avg 40%)
Deficiencies17 (↓ Worse than avg 4)

Red Flags

  • Most recent health inspection more than 2 years ago

CMS Star Ratings

Overall
Health Inspection
Staffing
Quality Measures

Staffing

Total nurse hours/resident/day3.3
RN hours/resident/day0.28
Staff turnover46.8%
RN turnover57.9%

Facility Information

Beds151
Avg residents137.8
OwnershipFor profit - Limited Liability company
Provider typeMedicare and Medicaid
Deficiencies (last inspection)17
Resident/Family councilYes

Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

What to Look for When Visiting HAVENCARE AT VALERIE MANOR

Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

Is there an unpleasant smell?

A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

Are residents engaged or sitting idle?

Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

Count staff vs. residents during your visit

HAVENCARE AT VALERIE MANOR reports 3.3 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

Ask about staff consistency

Staff turnover is 46.8% — near the national average. Still ask whether your family member will have consistent caregivers assigned.

Ask about their most recent inspection

17 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.