SeniorCareRanked
Pennsylvania/LANCASTER
40
Poor

HAMILTON ARMS CENTER

336 SOUTH WEST END AVENUE, LANCASTER, PA 17603
CMS Overall Rating

Summary

HAMILTON ARMS CENTER is a 94-bed for profit - limited liability company nursing home located in LANCASTER, Pennsylvania. It has an overall CMS rating of 3 out of 5 stars and a Trust Score of 40 out of 100, indicating below-average quality and potential concerns. Staff turnover is 32.5%. This facility has received 3 fine(s) totaling $9,009. 8 health deficiencies were found during the most recent inspection.

How This Compares

Trust Score40/100 (↓ Worse than avg 55/100)
Overall Rating3/5 stars (= Average than avg 3/5 stars)
Total Nurse Hours/Resident/Day3.3 hrs (↓ Worse than avg 3.8 hrs)
RN Hours/Resident/Day0.50 hrs (↓ Worse than avg 0.6 hrs)
Staff Turnover33% (↑ Better than avg 40%)
Deficiencies8 (↓ Worse than avg 4)

Red Flags

  • 3 fine(s) totaling $9,009
  • 3 penalty(ies) imposed

CMS Star Ratings

Overall
Health Inspection
Staffing
Quality Measures

Staffing

Total nurse hours/resident/day3.3
RN hours/resident/day0.50
Staff turnover32.5%
RN turnover31.3%

Facility Information

Beds94
Avg residents91.9
OwnershipFor profit - Limited Liability company
Provider typeMedicare and Medicaid
Deficiencies (last inspection)8
Resident/Family councilYes

Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

What to Look for When Visiting HAMILTON ARMS CENTER

Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

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Is there an unpleasant smell?

A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

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Are residents engaged or sitting idle?

Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

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Count staff vs. residents during your visit

HAMILTON ARMS CENTER reports 3.3 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

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Ask about staff consistency

Staff turnover is 32.5% — near the national average. Still ask whether your family member will have consistent caregivers assigned.

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Ask about their most recent inspection

8 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.