SeniorCareRanked
Washington/FEDERAL WAY
61
Fair

HALLMARK MANOR

32300 FIRST AVENUE SOUTH, FEDERAL WAY, WA 98003
CMS Overall Rating

Summary

HALLMARK MANOR is a 147-bed for profit - corporation nursing home located in FEDERAL WAY, Washington. It has an overall CMS rating of 3 out of 5 stars and a Trust Score of 61 out of 100, indicating average quality. Staff turnover is 34.5%. This facility has received 1 fine(s) totaling $32,175. 19 health deficiencies were found during the most recent inspection. It is part of the LIFE CARE CENTERS OF AMERICA chain.

How This Compares

Trust Score61/100 (↑ Better than avg 55/100)
Overall Rating3/5 stars (= Average than avg 3/5 stars)
Total Nurse Hours/Resident/Day3.8 hrs (↓ Worse than avg 3.8 hrs)
RN Hours/Resident/Day0.74 hrs (↑ Better than avg 0.6 hrs)
Staff Turnover35% (↑ Better than avg 40%)
Deficiencies19 (↓ Worse than avg 4)

Red Flags

  • 1 fine(s) totaling $32,175
  • 1 penalty(ies) imposed

CMS Star Ratings

Overall
Health Inspection
Staffing
Quality Measures

Staffing

Total nurse hours/resident/day3.8
RN hours/resident/day0.74
Staff turnover34.5%
RN turnover50%

Facility Information

Beds147
Avg residents99
OwnershipFor profit - Corporation
Provider typeMedicare and Medicaid
ChainLIFE CARE CENTERS OF AMERICA
Deficiencies (last inspection)19
Resident/Family councilYes

Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

What to Look for When Visiting HALLMARK MANOR

Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

Is there an unpleasant smell?

A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

Are residents engaged or sitting idle?

Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

Count staff vs. residents during your visit

HALLMARK MANOR reports 3.8 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

Ask about staff consistency

Staff turnover is 34.5% — near the national average. Still ask whether your family member will have consistent caregivers assigned.

Ask about their most recent inspection

19 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.