Summary
ENCORE AT WINDSOR HILLS is a 46-bed for profit - corporation nursing home located in WILMINGTON, Delaware. It has an overall CMS rating of 5 out of 5 stars and a Trust Score of 87 out of 100, placing it above average for quality and safety. Staff turnover is 11.6%. This facility has received 2 fine(s) totaling $19,837. 2 health deficiencies were found during the most recent inspection.
How This Compares
Red Flags
- 2 fine(s) totaling $19,837
- 2 penalty(ies) imposed
CMS Star Ratings
Staffing
Facility Information
Other Nursing Homes in WILMINGTON, Delaware
KENTMERE REHABILITATION AND HEALTHCARE CENTER
104 beds · 5/5 stars
WILLOWBROOKE COURT AT COUNTRY HOUSE
14 beds · 5/5 stars
CADIA REHABILITATION SILVERSIDE
116 beds · 5/5 stars
COMPLETE CARE AT HILLSIDE LLC
106 beds · 4/5 stars
ENCORE AT WILMINGTON
82 beds · 4/5 stars
GILPIN HALL
96 beds · 3/5 stars
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What to Look for When Visiting ENCORE AT WINDSOR HILLS
Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.
Is there an unpleasant smell?
A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.
Are residents engaged or sitting idle?
Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.
Count staff vs. residents during your visit
ENCORE AT WINDSOR HILLS reports 4.4 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.
Ask about staff consistency
Staff turnover is 11.6% — below average, which is a positive sign for care continuity. Still ask whether your family member will have consistent caregivers assigned.
Ask about their most recent inspection
2 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.
Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.