SeniorCareRanked
Arizona/PHOENIX
37
Poor

Diamondback Healthcare Center

3000 N 91ST AVENUE, PHOENIX, AZ 85037
CMS Overall Rating

Summary

Diamondback Healthcare Center is a 94-bed for profit - individual nursing home located in PHOENIX, Arizona. It has an overall CMS rating of 3 out of 5 stars and a Trust Score of 37 out of 100, indicating below-average quality and potential concerns. Staff turnover is 67.9% — significantly higher than the national average of ~40%. This facility has received 2 fine(s) totaling $5,073. 3 health deficiencies were found during the most recent inspection.

How This Compares

Trust Score37/100 (↓ Worse than avg 55/100)
Overall Rating3/5 stars (= Average than avg 3/5 stars)
Total Nurse Hours/Resident/Day3.9 hrs (↑ Better than avg 3.8 hrs)
RN Hours/Resident/Day0.35 hrs (↓ Worse than avg 0.6 hrs)
Staff Turnover68% (↓ Worse than avg 40%)
Deficiencies3 (↑ Better than avg 4)

Red Flags

  • 2 fine(s) totaling $5,073
  • 2 penalty(ies) imposed
  • High staff turnover (67.9%)

CMS Star Ratings

Overall
Health Inspection
Staffing
Quality Measures

Staffing

Total nurse hours/resident/day3.9
RN hours/resident/day0.35
Staff turnover67.9%
RN turnover78.6%

Facility Information

Beds94
Avg residents91.5
OwnershipFor profit - Individual
Provider typeMedicare and Medicaid
Deficiencies (last inspection)3
Resident/Family councilYes

Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

What to Look for When Visiting Diamondback Healthcare Center

Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

Is there an unpleasant smell?

A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

Are residents engaged or sitting idle?

Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

Count staff vs. residents during your visit

Diamondback Healthcare Center reports 3.9 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

Ask about staff consistency

With 67.9% staff turnover (above the ~40% national average), ask: "Will my family member see the same caregivers regularly, or does staff rotate frequently?" Consistent caregivers notice changes in health sooner.

Ask about their most recent inspection

3 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.