SeniorCareRanked
Connecticut/PLYMOUTH
99
Excellent

COOK WILLOW HEALTH & REHABILITATION CENTER, INC.

81 HILLSIDE AVENUE, PLYMOUTH, CT 06782
CMS Overall Rating

Summary

COOK WILLOW HEALTH & REHABILITATION CENTER, INC. is a 60-bed for profit - corporation nursing home located in PLYMOUTH, Connecticut. It has an overall CMS rating of 5 out of 5 stars and a Trust Score of 99 out of 100, placing it above average for quality and safety. Staff turnover is 42%. This facility has no recorded fines. 9 health deficiencies were found during the most recent inspection.

How This Compares

Trust Score99/100 (↑ Better than avg 55/100)
Overall Rating5/5 stars (↑ Better than avg 3/5 stars)
Total Nurse Hours/Resident/Day4.2 hrs (↑ Better than avg 3.8 hrs)
RN Hours/Resident/Day0.97 hrs (↑ Better than avg 0.6 hrs)
Staff Turnover42% (↓ Worse than avg 40%)
Deficiencies9 (↓ Worse than avg 4)

Red Flags

    CMS Star Ratings

    Overall
    Health Inspection
    Staffing
    Quality Measures

    Staffing

    Total nurse hours/resident/day4.2
    RN hours/resident/day0.97
    Staff turnover42%
    RN turnover33.3%

    Facility Information

    Beds60
    Avg residents48.2
    OwnershipFor profit - Corporation
    Provider typeMedicare and Medicaid
    Deficiencies (last inspection)9
    Resident/Family councilYes

    Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

    What to Look for When Visiting COOK WILLOW HEALTH & REHABILITATION CENTER, INC.

    Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

    Is there an unpleasant smell?

    A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

    Are residents engaged or sitting idle?

    Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

    Count staff vs. residents during your visit

    COOK WILLOW HEALTH & REHABILITATION CENTER, INC. reports 4.2 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

    Ask about staff consistency

    Staff turnover is 42% — near the national average. Still ask whether your family member will have consistent caregivers assigned.

    Ask about their most recent inspection

    9 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

    Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.