SeniorCareRanked
New Jersey/WEST ORANGE
83
Excellent

COMPLETE CARE AT SUMMIT RIDGE

20 SUMMIT STREET, WEST ORANGE, NJ 07052
CMS Overall Rating

Summary

COMPLETE CARE AT SUMMIT RIDGE is a 152-bed for profit - limited liability company nursing home located in WEST ORANGE, New Jersey. It has an overall CMS rating of 4 out of 5 stars and a Trust Score of 83 out of 100, placing it above average for quality and safety. Staff turnover is 36.4%. This facility has no recorded fines. 11 health deficiencies were found during the most recent inspection. It is part of the COMPLETE CARE chain.

How This Compares

Trust Score83/100 (↑ Better than avg 55/100)
Overall Rating4/5 stars (↑ Better than avg 3/5 stars)
Total Nurse Hours/Resident/Day3.8 hrs (↓ Worse than avg 3.8 hrs)
RN Hours/Resident/Day0.50 hrs (↓ Worse than avg 0.6 hrs)
Staff Turnover36% (↑ Better than avg 40%)
Deficiencies11 (↓ Worse than avg 4)

Red Flags

    CMS Star Ratings

    Overall
    Health Inspection
    Staffing
    Quality Measures

    Staffing

    Total nurse hours/resident/day3.8
    RN hours/resident/day0.50
    Staff turnover36.4%
    RN turnover35%

    Facility Information

    Beds152
    Avg residents136.1
    OwnershipFor profit - Limited Liability company
    Provider typeMedicare and Medicaid
    ChainCOMPLETE CARE
    Deficiencies (last inspection)11
    Resident/Family councilYes

    Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

    What to Look for When Visiting COMPLETE CARE AT SUMMIT RIDGE

    Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

    Is there an unpleasant smell?

    A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

    Are residents engaged or sitting idle?

    Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

    Count staff vs. residents during your visit

    COMPLETE CARE AT SUMMIT RIDGE reports 3.8 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

    Ask about staff consistency

    Staff turnover is 36.4% — near the national average. Still ask whether your family member will have consistent caregivers assigned.

    Ask about their most recent inspection

    11 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

    Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.