Poor

COMPLETE CARE AT OAK RIDGE LLC

1000 ASSOCIATION DRIVE, CHARLESTON, WV 25311

CMS Overall Rating

Summary

COMPLETE CARE AT OAK RIDGE LLC is a 74-bed for profit - corporation nursing home located in CHARLESTON, West Virginia. It has an overall CMS rating of 3 out of 5 stars and a Trust Score of 48 out of 100, indicating below-average quality and potential concerns. Staff turnover is 60% — significantly higher than the national average of ~40%. This facility has received 1 fine(s) totaling $16,039. 10 health deficiencies were found during the most recent inspection. It is part of the COMPLETE CARE chain.

How This Compares

Trust Score48/100 (↓ Worse than avg 55/100)

Overall Rating3/5 stars (= Average than avg 3/5 stars)

Total Nurse Hours/Resident/Day3.5 hrs (↓ Worse than avg 3.8 hrs)

RN Hours/Resident/Day0.86 hrs (↑ Better than avg 0.6 hrs)

Staff Turnover60% (↓ Worse than avg 40%)

Deficiencies10 (↓ Worse than avg 4)

Red Flags

1 fine(s) totaling $16,039
1 penalty(ies) imposed

CMS Star Ratings

Overall

Health Inspection

Staffing

Quality Measures

Staffing

Total nurse hours/resident/day3.5

RN hours/resident/day0.86

Staff turnover60%

RN turnover52.6%

Facility Information

Beds74

Avg residents72.5

OwnershipFor profit - Corporation

Provider typeMedicare and Medicaid

ChainCOMPLETE CARE

Deficiencies (last inspection)10

Resident/Family councilYes

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.