SeniorCareRanked
Connecticut/WINDSOR
77
Good

COMPLETE CARE AT KIMBERLY HALL-SOUTH

1 EMERSON DRIVE, WINDSOR, CT 06095
CMS Overall Rating

Summary

COMPLETE CARE AT KIMBERLY HALL-SOUTH is a 180-bed for profit - limited liability company nursing home located in WINDSOR, Connecticut. It has an overall CMS rating of 4 out of 5 stars and a Trust Score of 77 out of 100, placing it above average for quality and safety. Staff turnover is 24.2%. This facility has received 1 fine(s) totaling $14,728. 9 health deficiencies were found during the most recent inspection. It is part of the COMPLETE CARE chain.

How This Compares

Trust Score77/100 (↑ Better than avg 55/100)
Overall Rating4/5 stars (↑ Better than avg 3/5 stars)
Total Nurse Hours/Resident/Day3.9 hrs (↑ Better than avg 3.8 hrs)
RN Hours/Resident/Day0.85 hrs (↑ Better than avg 0.6 hrs)
Staff Turnover24% (↑ Better than avg 40%)
Deficiencies9 (↓ Worse than avg 4)

Red Flags

  • 1 fine(s) totaling $14,728
  • 1 penalty(ies) imposed

CMS Star Ratings

Overall
Health Inspection
Staffing
Quality Measures

Staffing

Total nurse hours/resident/day3.9
RN hours/resident/day0.85
Staff turnover24.2%
RN turnover43.5%

Facility Information

Beds180
Avg residents100.1
OwnershipFor profit - Limited Liability company
Provider typeMedicare and Medicaid
ChainCOMPLETE CARE
Deficiencies (last inspection)9
Resident/Family councilYes

Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

What to Look for When Visiting COMPLETE CARE AT KIMBERLY HALL-SOUTH

Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

Is there an unpleasant smell?

A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

Are residents engaged or sitting idle?

Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

Count staff vs. residents during your visit

COMPLETE CARE AT KIMBERLY HALL-SOUTH reports 3.9 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

Ask about staff consistency

Staff turnover is 24.2% — below average, which is a positive sign for care continuity. Still ask whether your family member will have consistent caregivers assigned.

Ask about their most recent inspection

9 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.