Very Poor

COMPLETE CARE AT HAGERSTOWN

14014 MARSH PIKE, HAGERSTOWN, MD 21742

CMS Overall Rating

Summary

COMPLETE CARE AT HAGERSTOWN is a 60-bed for profit - limited liability company nursing home located in HAGERSTOWN, Maryland. It has an overall CMS rating of 1 out of 5 stars and a Trust Score of 28 out of 100, indicating below-average quality and potential concerns. Staff turnover is 37.8%. This facility has received 2 fine(s) totaling $50,935. 48 health deficiencies were found during the most recent inspection. It is part of the COMPLETE CARE chain.

How This Compares

Trust Score28/100 (↓ Worse than avg 55/100)

Overall Rating1/5 stars (↓ Worse than avg 3/5 stars)

Total Nurse Hours/Resident/Day4.2 hrs (↑ Better than avg 3.8 hrs)

RN Hours/Resident/Day0.92 hrs (↑ Better than avg 0.6 hrs)

Staff Turnover38% (↑ Better than avg 40%)

Deficiencies48 (↓ Worse than avg 4)

Red Flags

2 fine(s) totaling $50,935
2 penalty(ies) imposed

CMS Star Ratings

Overall

Health Inspection

Staffing

Quality Measures

Staffing

Total nurse hours/resident/day4.2

RN hours/resident/day0.92

Staff turnover37.8%

RN turnover37.5%

Facility Information

Beds60

Avg residents86.8

OwnershipFor profit - Limited Liability company

Provider typeMedicare and Medicaid

ChainCOMPLETE CARE

Deficiencies (last inspection)48

Resident/Family councilNo

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.