SeniorCareRanked
Illinois/NORTHBROOK
59
Fair

Citadel of Northbrook, The

3300 MILWAUKEE AVE., NORTHBROOK, IL 60062
CMS Overall Rating

Summary

Citadel of Northbrook, The is a 158-bed for profit - limited liability company nursing home located in NORTHBROOK, Illinois. It has an overall CMS rating of 4 out of 5 stars and a Trust Score of 59 out of 100, indicating average quality. Staff turnover is 33.1%. This facility has received 2 fine(s) totaling $25,126. 6 health deficiencies were found during the most recent inspection. It is part of the CITADEL HEALTHCARE chain.

How This Compares

Trust Score59/100 (↑ Better than avg 55/100)
Overall Rating4/5 stars (↑ Better than avg 3/5 stars)
Total Nurse Hours/Resident/Day3.4 hrs (↓ Worse than avg 3.8 hrs)
RN Hours/Resident/Day0.68 hrs (↑ Better than avg 0.6 hrs)
Staff Turnover33% (↑ Better than avg 40%)
Deficiencies6 (↓ Worse than avg 4)

Red Flags

  • 2 fine(s) totaling $25,126
  • 2 penalty(ies) imposed

CMS Star Ratings

Overall
Health Inspection
Staffing
Quality Measures

Staffing

Total nurse hours/resident/day3.4
RN hours/resident/day0.68
Staff turnover33.1%
RN turnover30.8%

Facility Information

Beds158
Avg residents136.3
OwnershipFor profit - Limited Liability company
Provider typeMedicare and Medicaid
ChainCITADEL HEALTHCARE
Deficiencies (last inspection)6
Resident/Family councilYes

Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

What to Look for When Visiting Citadel of Northbrook, The

Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

☐

Is there an unpleasant smell?

A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

☐

Are residents engaged or sitting idle?

Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

☐

Count staff vs. residents during your visit

Citadel of Northbrook, The reports 3.4 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

☐

Ask about staff consistency

Staff turnover is 33.1% — near the national average. Still ask whether your family member will have consistent caregivers assigned.

☐

Ask about their most recent inspection

6 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.