SeniorCareRanked
Michigan/Linden
31
Very Poor

Caretel Inns of Linden

202 South Bridge Street, Linden, MI 48451
CMS Overall Rating

Summary

Caretel Inns of Linden is a 60-bed for profit - corporation nursing home located in Linden, Michigan. It has an overall CMS rating of 2 out of 5 stars and a Trust Score of 31 out of 100, indicating below-average quality and potential concerns. Staff turnover is 62.3% — significantly higher than the national average of ~40%. This facility has no recorded fines. 17 health deficiencies were found during the most recent inspection. It is part of the SYMPHONY CARE NETWORK chain.

How This Compares

Trust Score31/100 (↓ Worse than avg 55/100)
Overall Rating2/5 stars (↓ Worse than avg 3/5 stars)
Total Nurse Hours/Resident/Day4.2 hrs (↑ Better than avg 3.8 hrs)
RN Hours/Resident/Day0.86 hrs (↑ Better than avg 0.6 hrs)
Staff Turnover62% (↓ Worse than avg 40%)
Deficiencies17 (↓ Worse than avg 4)

Red Flags

  • Abuse icon flagged by CMS
  • High staff turnover (62.3%)

CMS Star Ratings

Overall
Health Inspection
Staffing
Quality Measures

Staffing

Total nurse hours/resident/day4.2
RN hours/resident/day0.86
Staff turnover62.3%
RN turnover50%

Facility Information

Beds60
Avg residents57.8
OwnershipFor profit - Corporation
Provider typeMedicare and Medicaid
ChainSYMPHONY CARE NETWORK
Deficiencies (last inspection)17
Resident/Family councilYes

Researching nursing homes? Read our red flags guide to learn what warning signs to look for when evaluating facilities. See top-rated facilities nationwide.

What to Look for When Visiting Caretel Inns of Linden

Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.

Is there an unpleasant smell?

A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.

Are residents engaged or sitting idle?

Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.

Count staff vs. residents during your visit

Caretel Inns of Linden reports 4.2 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.

Ask about staff consistency

With 62.3% staff turnover (above the ~40% national average), ask: "Will my family member see the same caregivers regularly, or does staff rotate frequently?" Consistent caregivers notice changes in health sooner.

Ask about their most recent inspection

17 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.

Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.