Summary
BICKFORD HEALTH CARE CENTER is a 48-bed non profit - corporation nursing home located in WINDSOR LOCKS, Connecticut. It has an overall CMS rating of 1 out of 5 stars and a Trust Score of 1 out of 100, indicating below-average quality and potential concerns. Staff turnover is 42.1%. This facility has received 3 fine(s) totaling $122,338. 41 health deficiencies were found during the most recent inspection.
How This Compares
Red Flags
- Abuse icon flagged by CMS
- Most recent health inspection more than 2 years ago
- 3 fine(s) totaling $122,338
- 4 penalty(ies) imposed
CMS Star Ratings
Staffing
Facility Information
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What to Look for When Visiting BICKFORD HEALTH CARE CENTER
Use this checklist during an in-person visit. First impressions reveal more than brochures or websites ever will.
Is there an unpleasant smell?
A persistent odor (urine, feces, or heavy chemical deodorizer) indicates poor hygiene maintenance. Brief cooking smells are normal; lingering waste odors are not.
Are residents engaged or sitting idle?
Active residents (playing games, talking, in therapy) indicate quality programming. A room full of people staring at a TV during daytime is a concerning sign.
Count staff vs. residents during your visit
BICKFORD HEALTH CARE CENTER reports 4.4 total nurse hours per resident per day. During your visit, observe whether staff seem rushed or overwhelmed — the real ratio matters more than reported numbers.
Ask about staff consistency
Staff turnover is 42.1% — near the national average. Still ask whether your family member will have consistent caregivers assigned.
Ask about their most recent inspection
41 deficiencies were found in the last inspection. Ask specifically: "What were they, and what have you done to fix them?" A transparent facility will answer clearly.
Data from CMS Nursing Home Compare, a public database maintained by the U.S. Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and does not constitute medical advice or a recommendation. Always visit facilities in person and consult with healthcare professionals before making care decisions.